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LE COGNOSCENTI

Mind of the Mogul:
An E-Chat with Regina Olchowski, M. Ed., MBA 
(Wellesley ’71, Psychology)
VA Dispute Resolution Firm Founder
www.medi8works.com

by Fey Ugokwe, J.D., Founder/Editor-in-Chief

Q:  Ne’er let it be said that matriculating with a major in Psychology primarily predestines one to being perched in a mixed-use, well-maintained brownstone somewhere in Brookline, sipping diffused herbal tea from a clear glass


cup, sole-therapy-practice shingle swinging in the New England breeze (not that there’s a thing un-tasty about all that)—patently, you have moved away, and beyond that paradigm. Whilst you were still at Wellesley, lugging your unwieldy Psych books hither and thither across the quad, what was your then professional intent as regards your major, and how did that late 60’s/early 70’s era which you educationally occupied specifically affect your career vision at the time?

 A:  When I was in high school, and then at Wellesley, I remember being frustrated by the idea that careers for women seemed to be limited to teaching, nursing, or secretarial work.  Fortunately, my father encouraged me to look beyond those roles.  [When] at Wellesley, [after] I had decided on majoring in Psychology, my father introduced me to a local School Psychologist--which made a big impression on me.  I then decided that I, too, would become a School Psychologist.  

Q:
 Was there a pivotal professional or personal incident that precipitated your entrance into the Dispute Resolution arena, when was it, and what was the walking quality of your early work experiences in the field?

A:
 A close friend of mine had earned her Law Degree while she was raising her three children--and then discovered that she didn't like the underlying philosophy of Law work.  She took a course in Mediation, and found her passion. She approached me in 1992, to say, "You'd be a great Mediator!"  So, I took the necessary training, and she and I have been in business together for the past 15+ years.  In Virginia, at the time that we started our practice, there were lots of opportunities to get involved on the ground floor, although much of the work was pro bono.

Q:
  When did you specifically commence the ownership of your Dispute Resolution firm, and what catalyst propelled you to what I am now coining ‘Paxneurship’ (Peace Entrepreneurship)?  

A:
  We began our company in the summer of 1993. The primary catalyst was our shared passion for the work. We felt that we had found the answer to so many types of disputes/problems/etc., that people have.  Our business has always been twofold:  1) directly helping others with their disputes, through Mediation or other forms of Dispute Resolution; and, 2) teaching/training people in Dispute Resolution techniques.

Q:
  You have amassed an impressive multiplicity of degrees that might make e’en a tenured professor feel decidedly less learned. How have they individually assisted your ability to own and operate your Dispute Resolution firm, and in your estimation, how are such brands of business decidedly different from owning/CEO-ing non-ADR enterprises?

A:
  My degrees are in Psychology and Business.  My Psychology background has always been a solid foundation for dealing with people--and, certainly, the dispute resolution field is intensely involved with interpersonal interactions.  Interpersonal interactions are also the mainstay of operating a company.  My Business School courses gave me the confidence to conduct the daily operations of an enterprise.  Dispute Resolution firms are different, perhaps, in the overall, hard-to-define climate of organizations....[they require] cooperation, rather than competition.

Q:
  What systems or processes are in place, or are you planning to include, at your firm that could be construed as either cutting edge or environmentally-savvy?

A:
  My partner and I are VERY environmentally aware, however, there is not much in our business that is tangible.  We each have home offices, and have a commitment to conservation, but I don't think that we could be [completely] described as "environmentally-savvy".  We sometimes have business meetings through Skype and cameras on our laptops.  When we do mediations, and conduct trainings, they are off-site--so we bring our laptops, powerpoint projector, and the like, as needed.

Q:
  What public figures in pop culture, politics, punditry, or the like have been sustaining influences on you throughout your conflict resolution career, and why? 

A:
  None that I can think of.

Q:
    Who are the chief artists/groups occupying wave space in your music hotel (my deliberately deconstructed reference for an ipod. Sometimes I also refer to it as a ‘music hostel’, because even podland can get a tad too touristy), and why do they tempo-permanently reside there?

A:
 At the moment, the albums that I most listen to are: 1) the soundtrack to the movie "I Am Sam", which are all Beatles songs, sung by artists other than the Beatles; 2)  Lyle Lovett; and, 3) Ray Charles, "Genius Loves Company".  The Beatles [have been] an enduring musical theme in my life, [since] they first became popular (when I was in junior high school).  The Ray Charles album is composed of duets with other singers, and I absolutely love the varied combinations of musical "geniuses".

Q:
  When the Friday sun rolls ‘round and down, settling itself and the workweek alike like molten orange glaze into the eaves of every previous day--and you’re exhaling its events in a forward tread towards your well-earned, week-end beginning eve, what fare and beverage are your fave indulgences, and of what are you most recurrently proud, as regards your conflict resolution career, and life, as a whole?

A:
  I love to relax with a bottle of red wine, and a simple meal of salad and meat from the grill--hormone-free, locally raised, [and] grass-fed--with my husband.  I would be remiss if I didn't mention that I am most recurrently and constantly proud of my two fabulous children, who may have had [something] to do with my involvement in Conflict Resolution.  As far as my career goes, I'm most proud of my work in Special Education Mediation (mediating between parents of children with special needs and the school systems).  The mediations that I do in this area are the most difficult, the most necessary, and, by far--the most rewarding.